System Engineer
Working Conditions: Full time (M-F), Office Business Settings. This is an On-Premises position. Monday through Thursday (9-5) and remote on Fridays only (No exceptions).
Position Summary –The System Engineer is responsible for the day-to-day operation and maintenance of Servers and infrastructure systems that are located on premise and in the cloud. The System Engineer fulfills responsibilities in some or all of the following technical areas:
Azure, Servers maintenance, Systems upgrades and procurement, infrastructure design and layout, Disaster Recovery design and implementation, OS installation and maintenance, management of system tools and applications, Active Directory services. The System Engineer is also tasked with deploying best practices for helping with securing information as well as platforms in the infrastructure.
Job Responsibilities: This list does not represent all responsibilities for this position. Candidate must be willing and able to assume roles and responsibilities other than these to meet the needs of the organization. (3 -5 years in the following):
- Administration of company’s Servers and digital infrastructure including management of network operating systems, servers, Cisco UCS , SAN’s, VMWare, V-Sphere, Windows, File and print services, Domain controllers, Automation, Office 365, Azure, Active Directory, monitoring and reporting, Data center capacity management and planning, Disaster recovery, backups, and recovery.
- Very strong Azure experience.
- Responds to events, incidents, and outages with required as needed and under the direction of the Director of IT, and in coordination with the technology leadership team.
- Assist in the development, implementation and maintenance of policies, procedures, and associated training plans.
- Perform regular backup operations and implement appropriate processes for data protection, Disaster recovery, and failover procedures.
- Working knowledge of common services: DNS, SMTP, DHCP, HTTP, etc.
- Handles support tickets for issues and outages with Servers’ Issues, cloud providers, virtual environment, etc.
- Working knowledge of Mimecast or similar experience for spam filtering, encryption, DLP, etc.
- Windows Administration (Active Directory, Scripting, DNS, Group Policy’s).
- Plan for GPO policy upgrades to secure business operations (Active Directory).
- Adhere to best practices of securing currently used applications and platforms (MFA).
- Participate in internal and external audits (HiTrust).
Required Experience:
- Four-year degree or higher in Information Systems, or related field or equivalent combination of work experience.
- Ability to perform under stress.
- Collaborative Team player Dependable.
- Strong Written and verbal communication skills.
- Planning and organizational skills Attention to detail.
- Customer-service oriented mindset.
- Previous system engineering experience is a must.
- Advanced understanding of infrastructure. Azure, Clouds, Active Directory, Windows desktop/server OS, VMware, storage systems, DNS is a must
- Working knowledge of various Identity and Access management systems a plus.
- Advanced understanding of protocols. WMI, SNMP, TLS, SSL, SMB.
- Advanced understanding of securing systems and platforms through device/policy hardening.
- Ability to communicate technical information in a clear manner, both written and verbally, to end users.
- Proficient knowledge of MS Outlook, O365, Word, Excel, Visio, and PowerPoint.
- Experience with HIPAA, HITRUST, HITECH, PCI, ISO 27001, ISO 27002, URAC regulations and awareness and/or experience with CMS, NIST and other healthcare industry related regulations a plus.
- Knowledge of Veeam Backup tool, Netwrix, HPE Storage, Zscaler, Virtual Desktops, SharePoint a plus.
- Availability to work nights and weekends during (un)planned outages and other special circumstances, with 24/7 accountability.
- Availability to enter on call rotation.
- Ability to lift 50 lbs.
Benefits and perks include:
- Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents.
- 401(k) with Employer Match - Join the team and we will invest in your future
- Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, to observe holidays.
- Wellness - We care about your well-being. From Commuter Benefits to FSAs we’ve got you covered.
- Learning & Development - Through continued education/mentorship on the job and our investment in LinkedIn Learning, we’re focused on your growth as a working professional.